Terms of Service

1. About BlockFit

BlockFit is operated by [COMPANY NAME], registered at [COMPANY ADDRESS], United Kingdom.

BlockFit is a marketplace platform that connects fitness enthusiasts (“Members”) with independent fitness studios (“Studios”) to discover and book fitness classes in their local area. BlockFit facilitates the booking and payment process but is not itself a fitness provider. The contract for fitness services is directly between you and the Studio.

2. Eligibility

To use BlockFit, you must:

• Be at least 18 years of age
• Be resident in the United Kingdom
• Provide accurate and truthful information when creating an account

By using BlockFit, you confirm that you meet these requirements.

3. Your Account

When you create a BlockFit account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must notify us immediately at [CONTACT EMAIL] if you suspect any unauthorised access to your account. We reserve the right to suspend or terminate accounts that breach these Terms.

4. Bookings and Classes

When you book a class through BlockFit, you are entering into an agreement with the Studio providing that class. BlockFit acts as an intermediary to facilitate the booking and payment.

• Class availability, content, and quality are the responsibility of the Studio
• You should ensure you are physically capable of participating in any class you book
• You attend classes at your own risk — BlockFit does not supervise or control the delivery of fitness services

5. Cancellations

Each Studio sets its own cancellation policy, which will be displayed clearly before you confirm a booking. BlockFit is not responsible for a Studio's cancellation policy.

If a Studio cancels a class, you will receive a full refund of any credits or payment made for that booking.

6. Payments and Billing

All prices on BlockFit are displayed in GBP and include VAT where applicable.

• Payment processing: all payments are processed securely by Stripe. By making a payment, you agree to Stripe's terms of service
• Wallet credits: you can top up your BlockFit wallet to pay for classes. Purchased credits are non-refundable except where required by law
• Subscriptions: if you subscribe to a membership plan, you may cancel at any time. Cancellation takes effect at the end of your current billing period. You will retain access until that date
• Refunds: refund eligibility for class bookings is determined by the Studio's cancellation policy. Statutory refund rights under UK consumer law are unaffected

7. Your Right to Cancel (Consumer Contracts Regulations 2013)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day right to cancel a subscription from the date of purchase.

However, if you have already used the service within that 14-day period, your right to a full refund may be reduced proportionately to reflect the services you have received.

For individual class bookings, the cancellation right may not apply where the class is scheduled to take place within the 14-day cooling-off period. We will inform you of this before you complete your booking.

8. Acceptable Use

You agree not to:

• Use BlockFit for any unlawful purpose
• Submit false or misleading information, or impersonate another person
• Attempt to bypass, probe, or test the vulnerability of our security measures
• Use automated tools, bots, or scrapers to interact with the platform
• Post harmful, offensive, discriminatory, or misleading content via the messaging system
• Interfere with the proper functioning of the platform or other users' experience

We may suspend or terminate your account without notice if you breach these rules.

9. Studio Responsibilities

Studios listed on BlockFit are independent businesses. BlockFit does not vet, endorse, certify, or guarantee the quality, safety, or legality of any Studio's classes, facilities, or instructors.

Studios are responsible for maintaining appropriate insurance, qualifications, and compliance with health and safety regulations.

10. Intellectual Property

All BlockFit content, branding, logos, software, and design are owned by [COMPANY NAME] or its licensors. You may not reproduce, distribute, modify, or create derivative works from any BlockFit materials without our prior written permission.

Any content you submit through BlockFit (such as messages or reviews) remains yours, but you grant us a non-exclusive, royalty-free licence to use it in connection with operating the platform.

11. Limitation of Liability

This section does not limit or exclude liability that cannot legally be limited under UK law.

• Nothing in these Terms limits our liability for: death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law
• Studio liability: we are not liable for the acts or omissions of Studios, including class cancellations, injuries sustained during classes, or the quality of fitness services provided
• Maximum liability: to the extent permitted by law, our total aggregate liability for any claims arising from your use of BlockFit is limited to the total amount you paid to us in the 12 months preceding the claim
• Indirect losses: to the extent permitted by law, we are not liable for any indirect, incidental, special, or consequential losses arising from your use of BlockFit

Your statutory rights as a consumer under the Consumer Rights Act 2015 are not affected by these Terms.

12. Availability

We aim to keep BlockFit available at all times but do not guarantee uninterrupted access. We may temporarily suspend the platform for maintenance, updates, or reasons beyond our control.

13. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice by email (if you have an account) or by posting a notice on the platform.

Your continued use of BlockFit after the notice period constitutes acceptance of the updated Terms. If you do not agree with the changes, you should stop using BlockFit and close your account.

14. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of BlockFit shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in this section affects your statutory rights as a consumer, including your right to bring proceedings in the courts of the country where you live.

15. Contact Us